Shipping policy

Shipping Policy

We work with third-party suppliers to fulfill and ship orders. As a result, all shipping, packaging, and handling are managed directly by the supplier. We are not responsible for any issues related to shipping, including delays, damages, or lost packages.

Order Processing & Shipping

• Orders are processed and shipped by third-party suppliers.
• Estimated delivery times are provided by the supplier and are not guaranteed.
• Tracking information will be provided once available.
• Orders may arrive in multiple packages and at different times, depending on the supplier.
• Customer is responsible for added duties and fees upon delivery if applicable to their region.
  

Shipping Issues

• We are not responsible for delays, lost packages, or damages caused during shipping. Any claims related to shipping issues must be directed to the carrier or supplier.
• If you experience a problem with your shipment, please contact the carrier or supplier directly for resolution.

Returns & Exchanges

• All returns and exchanges must be handled directly with the original supplier. We are not responsible for managing returns or processing refunds.

Incorrect Address & Failed Delivery

• Customers are responsible for providing an accurate shipping address.
• If an order is returned due to an incorrect address or failed delivery, reshipment fees may apply and must be resolved with the supplier.

By placing an order, you acknowledge and accept this shipping policy.